RA
Ridwan A
1 reviews | Active since Jul 2022
06 Feb 2024, 11:15
Bad Admin
My debit order did not go thru on the 29th January because of the increase. I immediately did a eft for the amount but Bonitas decided to suspend my aid. On the 05th Feb went to chemist only to find out its still suspended after I received a mail a day after I paid the funds has been allocated. I request disciplinary or a refund as I have not been covered for 7days
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Bonitas Medical Fund's replyOfficial
06 Feb 2024, 11:40 Hello Ridwan A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply06 Feb 2024, 11:40
Official
Hello Ridwan A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team