BAD ACCOUNTING

<p>Batteling since 8th of July 2016 to be refunded for claim submitted. No pay out -- according to Bonitas “insufficient banking details Bonitas is unable to process payment” was done, but the previous day another claim paid out, so I phoned and was requested to send documents as requested to confirm my account details.</p> <p>On 13 July 2016, I received acknowledgement from Bonitas that my banking details is in order and payout will be on 14 July 2016.</p> <p>On 17 August again sms ““insufficient banking details Bonitas is unable to process payment”</p> <p>Really, it seems that I always have to have a fight with Bonitas.</p> <p>Again no refund had been done.</p> <p>What is the excuse now????</p> <p>1 unhappy customer</p> <p> </p>