PN
Peaceness N

1 reviews | Active since Aug 2019

15 Aug 2024, 11:40

BAD!

Worst medical aid ever need a call ASAP ***

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Aug 2024, 12:14
Official
Hello Peaceness N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We have escalated your complaint to be contacted.
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
 
Bonitas Team 

Bonitas Medical Fund
Bonitas Medical Fund's reply23 Aug 2024, 10:22
Official
Hello Peaceness N

Thank you for submitting a comment to us through hellopeter.

According to the telephonic conversation with our consultant, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas Team