1 reviews | Active since Jul 2018
Baby Bag MIA
I registered for my Bonitas Baby bag on 17th of May and was told it take 4 - 6 weeks. I followed up with them on 27th of June when I was told that they will follow up with the distribution company and get back to me, no one got back to me. I phoned again on 03 July and was given the same excuse and no one got back to me. this is unacceptable. If your distribution company can't do their work, then you get someone else. I want my bag at the latest tomorrow 05 July. This is part of my benefits, it is not nice to have, I am paying for it. Allot of money I might add. Elsabe Basson
Hello ElsabeBasson,
Thank you for notifying us of your complaint.
Kindly reply privately with your membership number in order for us to assist with your query.
Thanks and regards,
Bonitas Team
Hello ElsabeBasson,
Thank you for notifying us of your complaint.
Kindly reply privately with your membership number in order for us to assist with your query.
Thanks and regards,
Bonitas Team
Hello ElsabeBasson,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello ElsabeBasson,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team