B
BOITUMELO

1 reviews | Active since Dec 2022

05 Dec 2022, 09:15

B Molokoane

Not really satisfied with the fact that I have to pay consultation after I consult because the medical reached limit but it deduct every month ...so I'm not really happy now I'm pregnant I dont know what will happen if I keep on consulting with my gynae

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Dec 2022, 09:31
Official
Hello Boitumelo B

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 

We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 

Best regards,

Bonitas Medical Fund
Bonitas Medical Fund's reply12 Dec 2022, 15:41
Official
Hello Boitumelo

Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team

Best regards,