FK
Frederick K
1 reviews | Active since May 2012
14 May 2021, 11:25
B
They are a great medical aid fund but when it comes to queries, they just pass it on to someone else and do not investigate to identify the problem.
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Bonitas Medical Fund's replyOfficial
14 May 2021, 12:24Hello Frederick,
Thank you for your message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us. We will use this feedback to further improve.
Kind Regards Bonitas Team
Thank you for your message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us. We will use this feedback to further improve.
Kind Regards Bonitas Team
Bonitas Medical Fund's reply14 May 2021, 12:24
Official
Hello Frederick,
Thank you for your message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us. We will use this feedback to further improve.
Kind Regards Bonitas Team
Thank you for your message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us. We will use this feedback to further improve.
Kind Regards Bonitas Team