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djskindzo D

1 reviews | Active since Jul 2017

20 Jul 2017, 08:55

Awesome service by a wonderful lady by the name Joyce.

<p>My call ref number is: 200717QDSFNS</p> <p> </p> <p>So I called in to request my Tax Certificate and query calls I have been receiving from people asking me to update my details, saying they are from Bonitas. I obviously declined to confirm and requested that they send me an email, which never happend. My call was handled by Joyce who displayed a high level of professionalism, client care and kindness while assisting me. Quite a polite and well informed lady. </p> <p> </p> <p>Thank you so much and keep making your clients happy.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Jul 2017, 14:56
Official

Hello sive-mbali,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team