TM
Tando M

1 reviews | Active since May 2015

18 May 2015, 09:09

awesome service

I called requesting my membership card and she was very articulate and very helpful. I was not happy not to have received my card since I joined in Dec 2014, but she firstly apologised the instantly solved the problem. Great service indeed.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 May 2015, 14:54
Official
Hello tavuma,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team