LVDW
Lee Van Der Westhuizen
1 reviews | Active since Jan 2025
16 Jan 2025, 14:46
Authorization number
My GP tried to get an authorization code for me to be able to go see my Gynecologist, I am 34 weeks pregnant, moved to another area and need to get everything ready for the baby. The documents to request the authorization was sent a week ago and still have not received the code, what happens it's an emergency??? I have to see the doctor in 2 days and have sent a bunch of emails, even tried to call but they don't answer their phones, Im stressed... I don't need this kind of stress on my body NOW.
Please Bonitas, do better
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Replies (2)
Bonitas Medical Fund's replyOfficial
16 Jan 2025, 22:13 Hello Lee V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Jan 2025, 22:13
Official
Hello Lee V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
LVDW
Lee Van Der Westhuizen's updateReviewer Update
17 Jan 2025, 13:34I have lost my appointment with the doctor now because you are not getting back to me, he is fully booked until April and that is way past my due date, Thank you for NOTHING Bonitas
LVDW
Lee Van Der Westhuizen's update17 Jan 2025, 13:34
Reviewer Update
I have lost my appointment with the doctor now because you are not getting back to me, he is fully booked until April and that is way past my due date, Thank you for NOTHING Bonitas