K
KATHLEEN

1 reviews | Active since Oct 2022

15 Oct 2022, 07:32

Authorization!!

I am extremely frustrated and disappointed at the service I have received. In Desperation to get the correct information I phoned AlexForbes. She promised to come back to me on Thursday afternoon. Still waiting!!!

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Oct 2022, 20:57
Official
Hello Kathleen K Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  The Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Oct 2022, 07:34
Official
Hello Kathleen K
Thank you for notifying us of your complaint.  We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas