MS
Maleshoane S
1 reviews | Active since Jul 2021
05 Sept 2022, 21:46
Authorization
I am very disappointed with bonitas. I've sent an email on Thursday requesting authorization till today I haven't received it. I called on Monday morning and I was told I'll get it by the end of business on Monday. It's really frustrating, I'm not happy with their service at all.
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
05 Sept 2022, 21:54Hello Maleshoane S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply05 Sept 2022, 21:54
Official
Hello Maleshoane S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Bonitas Medical Fund's replyOfficial
06 Sept 2022, 08:09Hello Maleshoane S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply06 Sept 2022, 08:09
Official
Hello Maleshoane S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team