HK
Hombakazi K
1 reviews | Active since Nov 2019
29 Nov 2019, 18:58
Authorisation
I would like to express my disappointment, i have an operation monday morning at mercantile Hospital 02/12/19, my gynaecologist have sent the request for authorisation, now at 18:00 friday the medical aid have not sent the go ahead.
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Bonitas Medical Fund's replyOfficial
11 Dec 2019, 11:52Hello Hombakazi K,
Thank you for submitting a comment to us through Hellopeter.
To date the letter of motivation has not been received, thus the authorisation remain declined.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
To date the letter of motivation has not been received, thus the authorisation remain declined.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply11 Dec 2019, 11:52
Official
Hello Hombakazi K,
Thank you for submitting a comment to us through Hellopeter.
To date the letter of motivation has not been received, thus the authorisation remain declined.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
To date the letter of motivation has not been received, thus the authorisation remain declined.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Thanks and regards,
Bonitas Team