MW
Marlin W
1 reviews | Active since Apr 2010
23 Jun 2015, 09:59
Asked for more information, never received it
I send an email to Bonitas queries via e-mail on the 17th of June 2015 requiring more information regarding what they cover and don't cover and rules on a service. Received a query number: 170615QBFGW1. Logged on to the Medscheme website this morning to check on my query only to discover the query has been closed. I never received the information I wanted, so how can they just close a query? Really pathetic service if you ask me.
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Bonitas Medical Fund's replyOfficial
23 Jun 2015, 11:38Hello marlinw,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply23 Jun 2015, 11:38
Official
Hello marlinw,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team