Approval then decline now what happens.

I don't agree with the the medical aid giving authorisation no if the patient is not covered by the medical aid. I really was noy aware of the 3 months waiting period. I still cannot find it on my emIl, even though I asked Bonitas to give me a screen shot. I even told the broker how lucky and blessed I was to have joined Jean Pierre on the medical aid. Bonitas should of never given authorisation if he was not covered as then he would have taken to the government hospital. How can a hospital or a patient trust an authorisation no. What is the purpose of an authorisation no. I am unemployed and totally lost how to handle this.All the outstanding bills. Have you ever had such case? What happens now. I need help and advice . Bonitas should also take responsibility of this incorrect doing.