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Bronwin B
1 reviews | Active since Aug 2009
05 Jun 2025, 16:57
APPLYING FOR CHRONIC MEDS WITH BONITAS - WASTE OF TIME
I emailed the email addresses supp**** by Bonitas regarding chronic medication as they now have a new company that delivers. I did exactly what needed to be done to apply as per what states on the process of application - This was dated April the 2nd. Today is June the 5th and I have not received 1 phone call nor email to proceed with the request. I am absolutely disgusted with Bonitas whom I've been with for many years now. I guess complaining on a platform for the whole world to see might initiate some form of feedback.
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Replies (2)
Bonitas Medical Fund's replyOfficial
06 Jun 2025, 09:14Hello Bronwin B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply06 Jun 2025, 09:14
Official
Hello Bronwin B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
06 Jun 2025, 15:28Hello Bronwin B
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply06 Jun 2025, 15:28
Official
Hello Bronwin B
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team