Application still no lt done 2 months waiting

This is my second review written and i have still not received any feedback or has my application been sorted.

Everytime i call its a different story on monday the 6th i was told my memebership would be activated today is the 11th still nothing when i call medscheme they advise the issue is with agile health they will escalate and sort out asap i keep getting promised to he called back but nothing even the team leader doesnt return calls or helps you keep getting told she will call back shes busy its a everday issue with Bonitas!

I mean over 2 months to apply for a membership when i been on bonitas for over 7 years! Is just a new plan!