aM
amiel M
1 reviews | Active since Mar 2022
13 Sept 2023, 10:52
Application for membership
I app**** for medical aid with bonitas on monday,uptil now i have not received proper feedback on my medical aid application everytime i call they say i need to wait 3 to 5 days i cant understand why I have dealth with discovery before and they never ever made me wait so long for my application to be processed
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
13 Sept 2023, 11:06Hello amiel M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply13 Sept 2023, 11:06
Official
Hello amiel M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
aM
amiel M's updateReviewer Update
13 Sept 2023, 12:22Hi my membership has been activated thank you for reaching out much appreciated
aM
amiel M's update13 Sept 2023, 12:22
Reviewer Update
Hi my membership has been activated thank you for reaching out much appreciated
Bonitas Medical Fund's replyOfficial
13 Sept 2023, 14:01 Hello amiel M Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply13 Sept 2023, 14:01
Official
Hello amiel M Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team