Appalling Service

The call center agent I spoke to at Bonitas needs to go for a course on how to deal with people over the phone. Her attitude to a client was appalling, with all the sighing and ****iness in her tone. If she does not like her job, she should find another job immediately. Also, Bonitas can never give their clients a straight answer. It's literally always "I don't know" or "the system does not tell me". Make an effort to investigate and come back to the clients. I'm so tired of the lack of any effort or input from Bonitas call center staff, it's disgusting clients who practically pay their salaries need to be treated in such light.