APPALLED BY THIS BEHAVIOUR TOWARDS A CUSTOMER.

On the 23rd of March, I was made to wait over an HOUR too speak to a consultant By the Name of Lesego Mashigo. as i waited for too talk too me, I can hear them saying " AKAYEKI LOMUNTU EVEN AFTER AN HOUR....AY NGEKE" AND THEN FOLLOWED BY THE CLAPPING OF HANDS .This is a rough translation that i am being an irritating to them and I must drop the phone why am i on the line for an hour. i am quite shocked at this manner of approach by a bonitas staff member. ESPECIALLY AFTER I WAITED FOR AN HOUR.VUYELWA AND MOHAMMED WERE ASSISTING ME!!!! HOW CAN A CUSTOMER BE IRRATATING A SERVICE PROVIDER?!! when I ask for a transcript of the call, by the way, as i write this im still waiting.