App and support is a joke

Worst experience ever with Bonitas. Signed up with them starting August 2022 and was told myself and my partner need to register on the app and do the health check there otherwise our benefits wont be activated. We have been trying for weeks to get this done I could register but get a error when doing the health check, my partner cant even finish registering. I have log a call on the 5 of August and was sent info about another person yet still no help. I then relogged a call about the same issue still no response but they give my number to every tom **** and harry to call me about gap cover !