OW
Ottilie W

1 reviews | Active since Mar 2015

16 Mar 2015, 10:15

Anual Adjustment

Following with my complaint.<br> <br> I want to thank the consultant who took on my case and with her understanding, dedication and hard work she made my day. She contacted me and advised me that I will be refunded. She was very helpful. <br> <br> I got my sms notification from my bank and the money was in my account.<br> <br> Thank you Bonitas and thank you and bless you the consultant who took on my case, you know who you are.<br> <br> Now I feel relieved and not stressed and can settle my other bills etc.<br> Thank you.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Mar 2015, 13:36
Official
Hello OttilieW,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team