PK
Pragasen K

1 reviews | Active since Nov 2022

10 Nov 2022, 14:47

Annual BonCap Income Verification 2023

I have recently downgraded my Medical Aid option due to financial constraints. Now that I have chosen a scheme that is financially suitable, I have to declare an Annual Income Verification form which will confirm the bracket I will fall within to decide my monthly premiums. I have been in contact with Sadeya Yaghya, who assisted me all the way through up until she confirmed the income band that I will fall into for 2023 monthly premiums. This for me was customer service beyond her call of duty. Personally it has been an absolute pleasure to have dealt with a person of such a high calibre and passion for her work.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Nov 2022, 14:52
Official
Hello Pragasen K Thank you for your encouraging message. 

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.  We appreciate you taking time to comment on your experiences with us.  Kind Regards  Bonitas Team