CS
Chanel S
1 reviews | Active since Feb 2025
06 Feb 2025, 13:39
Angry and Fed up!
USELESS!!!!! I tried getting pre-authorization from them all morning with no avail. I got transferred from department to department and no one could assist me. I sent an email to them with no response. I am fed up with the TERRIBLE service I am receiving from them and I will definitely be cancelling my membership. I do not recommend anyone getting the BONCAP option, or just signing up with Bonitas at all. -A very frustrated pregnant woman
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Bonitas Medical Fund's replyOfficial
06 Feb 2025, 13:57Hello Chanel S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply06 Feb 2025, 13:57
Official
Hello Chanel S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team