MM
Mokgadi M
1 reviews | Active since Sept 2024
10 Oct 2024, 17:48
Anaesthetic payment
I got a baby on Thursday the 3rd of October via emergency c-section, and now the medical aid didn’t pay a full amount of anaesthetic, only paid 3300, so who is supposed to pay a full amount now, cos this is one of the benefits that should be paid 100% in hospital. Please kindly sort it out. It seems like someone made a mistake of joining Bonitas cos there are always issues when coming to payments. I wouldn’t advise anyone one to join it cos wow!!
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Replies (2)
Bonitas Medical Fund's replyOfficial
11 Oct 2024, 07:21Hello Mokgadi M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply11 Oct 2024, 07:21
Official
Hello Mokgadi M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
11 Oct 2024, 07:35Hello Mokgadi M
Thank you for submitting the details to us through Hello Peter
We will investigate this matter
We appreciate your patience while we are resolving this query for you
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter
We will investigate this matter
We appreciate your patience while we are resolving this query for you
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply11 Oct 2024, 07:35
Official
Hello Mokgadi M
Thank you for submitting the details to us through Hello Peter
We will investigate this matter
We appreciate your patience while we are resolving this query for you
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter
We will investigate this matter
We appreciate your patience while we are resolving this query for you
Kind Regards
Bonitas Team