1 reviews | Active since Aug 2016

30 Aug 2016, 18:58

Amazing service

<p>I had been struggling with my application for the Government provided scheme for SIX WEEKS. Growing increasingly frustrated and anxious I decided to do my research with other schemes.</p> <p> </p> <p>I hit the bonus with Bonitas. Online application (who has time for a 14 page document to be printed and filled), online submission of supporting documents and autosave and submit after each completed page. This I discovered when my browser crashed, but still received acknowledgement from Bonitas within 1 hour of crashing. I never once received correspondence with my application to the other scheme.</p> <p> </p> <p>now a few days later, I am a member of Bonitas medical scheme. Still impressed and shocked by their speedy replies and efficient service!</p> <p> </p> <p>Would recommend this to anyone! </p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Aug 2016, 08:24
Official

Hello ilse-lyndall-theron-whiting,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team