DF
Diana F

1 reviews | Active since Mar 2021

19 Mar 2021, 14:32

Amazing cardiologist!!! Highly recommended

To anyone that requires an exceptional cardiologist, I can highly recommend Professor Andrew Sarkin at the Ugene Marais hospital in Pretoria. Discovery keycare plan is listed on my mother's plan and after called 3 other Dr's at this hospital to urgently get my mother admitted to have a pacemaker put in, he heard my story and told me to bring her in immediately that he would assist me no further questions asked. His assistant Toni, was so amazing as well, she told me exactly what I need to do to get her in and her care during her stay by him was exceptional, plus he found a blockage which he took care of as well. In these times when kindness is falling short due to high stressful environment it was so amazing to hear that this Professor was willing to help without hesitation of his back pocket and red tape. My appreciation goes beyond words as I was under pressure financially and emotionally to try get help for my mom, after all why do we pay medical aid when all they do is add red tape and additional complicated forms to make things more difficult for patients who really need care. Thank you Professor Sarkin and Toni, your kindness was so unbelievably appreciated and pray you both are abundantly blessed! THANK YOU!!!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Mar 2021, 15:51
Official
Hello Diana F,
Thank you for sharing your experience on this public platform. 
 
 Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
 We appreciate you taking time to comment on your experiences. 

Regards,

Bonitas Team