KZ
Knowledge Z

1 reviews | Active since Apr 2025

08 Apr 2025, 16:10

Am struggling to get my savings paid out 7 months after professionally resigning from the medical aid as I was relocating

Am struggling to get my savings paid out 7 months after professionally resigning from the medical aid as I was relocating .i have submitted all documents but still am send from pillar to post

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Apr 2025, 16:12
Official
Hello Knowledge Z
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
     
Your enquiry will be attended during office hours. 
 
Kind Regards
  
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Apr 2025, 10:41
Official
 Hello Knowledge Z 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards