Am I covered
I joined Bonitas as individual on Boncap after being on Standard plan through my company. I received a membership number and card.Since 1st January I have been on, taken off reinstated etc. I don't know whether I am covered or not. I paid in 2 premiums since Bonitas is not debiting me although I supp**** banking details when I changed my plan . I and the call centre agent tried to communicate with credit control and he was very helpful, Credit control responded that they need a reference number which I don't have because I sent proof of payment via my banking. Credit control is not prepared to look in their email cabinet for my proof of payment. Do I have cover or not. If not please refund me so I can star tcover elsewhere. Boncap ********** 2724
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team