1 reviews | Active since Aug 2009
All medication prescribed rejected through Bonitas
I was admitted to hospital after being diagnosed with septisemia, hyperthyroidism, having blood clots..had a nephrostomy put in and other issues. When discharged the doctors prescribed 6 sets of medication to prevent blood clots and control the hyperthyroidism. This was submitted to medical aid because when i went to get it at the pharmacy they told me I must pay in R3000. Who has that kind of money during this time? My doctor then sent a motivational letter and did what he could to get it on chronic as i would have to take the pills for the next 3 months. I have been with Bonitas for a couple of years now and they rejected all the claims for the medication. The doctor is unable to prescribe alternatives because of my condition. I have no where else to turn and bonitas has let me down. I dont know whats going to happen if i dont take the medication.. Probably be admitted again. Can someone not assist in any way or form i am desperate for the medication.
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Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team