LA
Linda A

1 reviews | Active since Jun 2010

08 Oct 2018, 12:50

All isn't well with the Wellness Benefit

Start doing yoga ladies because Bonitas expects us to obtain our own cervical cells for pap smears. The FREE wellness benefit does not extend to actual collection of the cervical cells, only the analysis at the path lab. If you want the luxury of having your GP sc**** cells from your cervix for you, you will have to pay for that yourself!

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Oct 2018, 15:41
Official

Hello linda kzn,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply15 Oct 2018, 13:21
Official

Hello linda kzn,

As per our telephonic conversation your query has been sent for review and we will keep you updated until the matter has been resolved.

We appreciate your patience while we are resolving this query for you.

Regards,


Bonitas Team

LA
Linda A's update22 Oct 2018, 11:13
Reviewer Update
I got an update. The claim for a pap smear has been rejected again. It's no wonder that Bonitas is being investigated by the Council for Medical Schemes when they ignore PMB legislation. How many women have paid for their Pap smears who shouldn't have?