Agile health is absolutely useless

I was so excited to move to Bonitas but it has been over a month and my application has still not been processed. You promise a 48hour turnaround but I have been without cover for over a month.

This is very poor service, everytime I call it is a new reference number and the call centre can't find a trace of my previous reference number. No one responds to emails and my queries are never rep**** to.