Again, no contact from them

Bonitas posted a brag about their taking chronic from risk and not everyday. I posted that I disagreed cause I can’t get my chronic approved or paid for. Bonitas then asked me to send them my details. I did that and it’s now two days and Bonitas hasn’t even phoned me to try understand my query or situation. Sorry but this is typical of my experience and judging by the other comments to my post, I’m not the only one experiencing such a lack of apparent caring from Bonitas!!!!