Administaration Queries - chaotic, and impossible to get a response

<p>I am the court appointed Executor of a deceased member's estate.</p> <p> </p> <p>The member passed away in March. Bonitas were duly advised and provided with all relevant documentation.</p> <p> </p> <p>A response was received, stating that the Estate owed Bonitas R1,167. Then another response was received saying the Estate owed Bonitas R909.</p> <p> </p> <p>Seems unusual that a member owes the medical scheme money - usually it is the other way around.</p> <p> </p> <p>Since then, by way of many e-mails and phone calls, I have been attempting to obtain details of how this debt was calculated, and also, if correct, the actual correct amount.</p> <p> </p> <p>No success in getting any resolution so far.</p> <p> </p> <p>This is holding up the finalisation of the Estate.</p> <p> </p> <p>And now, to cap it all, Bonitas have handed the Estate over to their debt-collecting attorneys - unbelievable !!</p>