CB
Christopher B

1 reviews | Active since Jul 2011

14 Aug 2015, 09:59

Account termination

On 06/07 I requested membership termination effective 31/08 - this was initially app**** and I received confirmation that my membership will be terminated (all happy).<br> <br> BUT on 13/08 I received a notification that my membership has been reinstated... I did not request this 'reinstatement' - I logged a call with ref 130815QF6FJ7 explaining this issue

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Aug 2015, 10:20
Official
Hello zerobug,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team