Account not paid due to wrongfull disclosure

***<br> ***<br> <br> When inquiring about funds available before taking my child to speech therapy it was told to us by the consultant that we have +-R6000 available, subsequent to that when the bills started to arrive we were told our fund are depleted even though we have +-R4000 in Day-to-Day fund. We were then told that our \Sub limit"for specialist has been reached and the fund left are for GP's only. this \""Sub limit\"" was not explained to us when we inquired if we could go ahead with the therapy. <br> <br> Bonitas is now hiding behind the fact that the call operator used the words \""subject to scheme rules\"" during the phone call but did not explain this statement to us to let us know that even though we have +-R6000 left"