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charlotte M
1 reviews | Active since Oct 2015
31 Aug 2021, 13:42
ACCESS TO BONITA'S SERVICE FASTER
#WIN I am a member of Bonitas Medical Fund.What a wonderful experience when I called in this morning and inquired about my Optical Benefit. I did not want to call at first because one has to wait in long queues to speak to a consultant. I was clearly surprised when I heard there are quite a few platforms to use to make an inquiry. I tried the Self Service platform and after not even 5 minutes, I was helped. Thank you Bonitas for the digital platforms where you can access your service faster. Keep up with the good work!
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Bonitas Medical Fund's replyOfficial
31 Aug 2021, 14:00Hello Charlotte M and a warm welcome to the Bonitas family!
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!
We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!
We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply31 Aug 2021, 14:00
Official
Hello Charlotte M and a warm welcome to the Bonitas family!
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!
We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards,
The Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!
We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards,
The Bonitas Team