Absolut waist of you money being a customer of Bonitas.

Item: Bonitas Medical Fund
Rating: 1
Author: Kevin N

So here is another negative review for bonitas in 2 months time, I got a referral letter from a GP to go and see a specialist, go there pay the fee and submit it too then for a claim and basically just got a F@ck you to my face they are the most useless medical aid I have ever come across there rates are absolutely pathetic and the drop you in more debt the what its actually worth paying them every month !!!!

please stay clear of Bonitas its much better not having a medical aid then being a customer of theirs!!!!

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

07 Aug 2023, 14:07

Hello Kevin N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

Bonitas Medical Fund's reply07 Aug 2023, 14:07

Official

Hello Kevin N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

Bonitas Medical Fund's replyOfficial

08 Aug 2023, 16:48

Hello Kevin N

Thank you for submitting a comment to us through Hello peter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonita's we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonita's Team

Bonitas Medical Fund's reply08 Aug 2023, 16:48

Official

Hello Kevin N

Thank you for submitting a comment to us through Hello peter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonita's we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonita's Team