CP
Corne P
1 reviews | Active since Jul 2022
30 Sept 2025, 10:41
A year long struggle
Its been an uphill battle with bonitas since last year june the hospital where i was admitted to is trying to get a proof of payment as my authoriseation was approved with no patient co payment there is still an amount outstanding as per the hospital and im not getting answers from my medical aid! Spoken to a few agents no everything is paid they will send proof of paiment to hospital just to get calls from the hospital that they did not get it fed up as even attorneys is phoning now!! Please can someone help regarding this!!!
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
30 Sept 2025, 11:11Hello Corne P
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Bonitas Medical Fund's reply30 Sept 2025, 11:11
Official
Hello Corne P
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team
Bonitas Medical Fund's replyOfficial
01 Oct 2025, 09:31Hello Corne P
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our BonCap Department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our BonCap Department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Bonitas Medical Fund's reply01 Oct 2025, 09:31
Official
Hello Corne P
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our BonCap Department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our BonCap Department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Oct 2025, 12:14Hello Corne P Thank you for reaching out to us via hellopeter. As per BonCap department telephone and email communication, we’re pleased to confirm that your concern has been addressed and this matter is resolved. We sincerely apologise for any inconvenience this may have caused and truly appreciate your patience and understanding throughout this process. Kind regards
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply03 Oct 2025, 12:14
Official
Hello Corne P Thank you for reaching out to us via hellopeter. As per BonCap department telephone and email communication, we’re pleased to confirm that your concern has been addressed and this matter is resolved. We sincerely apologise for any inconvenience this may have caused and truly appreciate your patience and understanding throughout this process. Kind regards
Bonitas Team
Bonitas Team