KZ
Knowledge Z

1 reviews | Active since Apr 2025

14 Apr 2025, 10:02

A very frustrating experience with Bonitas over 5 ,I informed them via notice in September 2024 that I was relocating and submitted all docs ,it’s been 4months on the battle and sending email and supporting docs everyday ,i receive the same reply everyday

A very frustrating experience with Bonitas over 5 ,I informed them via notice in September 2024 that I was relocating and submitted all docs ,it’s been 4months on the battle and sending email and supporting docs everyday ,i receive the same reply everyday .i don’t owe anything I was never treated this way when I was a member .

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Apr 2025, 10:22
Official
Hello Knowledge Z

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
 Kind regards
     
 Bonitas Team