CM
Confidence M

1 reviews | Active since Sept 2018

23 Oct 2022, 11:20

A token of appreciation.

A token of appreciation to Hellopeter. My query was reviewed about partial payment of Paediatric surgeon. They responded positively and promised to pay as the operation was urgent and involuntarily.

Bonitas medical scheme apology accepted and thank you for reviewing my concern and your consideration. It means a lot to me and I feel valued as a customer.

Thank you Hellopeter. Your intervention brought better results. I thank you.

Kind regards Ramadimetje

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Oct 2022, 21:00
Official
Hello Confidence M
 
Thank you for your encouraging message. 
 
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with us. 
 
Kind Regards 
 
Bonitas Team