K
Kershni
1 reviews | Active since May 2021
03 May 2021, 02:56
A Rejected Claim
A claim was not processed for payment, due to a network doctor issue. I contacted Bonitas and liaised with the call center agent via the WhatsApp platform. My issue was professionally and promptly resolved. Thank you for making health care needs of your members a priority.
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Bonitas Medical Fund's replyOfficial
03 May 2021, 07:50Hello Kershni,
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made time to write about it!
We want to make a difference in every member's life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards
Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made time to write about it!
We want to make a difference in every member's life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 May 2021, 07:50
Official
Hello Kershni,
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made time to write about it!
We want to make a difference in every member's life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards
Bonitas Team
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made time to write about it!
We want to make a difference in every member's life and strive to give the best possible service. When we get it right, we are delighted.
Kind Regards
Bonitas Team