LD
Linda D

1 reviews | Active since Jun 2025

10 Jul 2025, 19:37

A Recommendation for all waiting for their Savings refunds from Bonitas

I am still waiting for my Savings refund. I also received the 14-day excuse to make an EFT payment. 14 days to make an EFT? What planet does Bonitas live on?

I have logged my complaint with the Council for Medical Schemes. Today, they confirmed that they are taking up my complaint with Bonitas. To all my brothers and sisters in arms 🤗, please do the same. The more of us that follow this route, the better. You'll find their details under the name Council for Medical Schemes. TIP: Please complete the form and attach what they request 1st time. It's not a difficult process, just do it thoroughly.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jul 2025, 08:54
Official
Hello Linda D

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We have escalated your complaint to our finance department for further assistance.
  
We appreciate your patience while we are resolving this query for you.
 
Kind Regards

Bonitas