a quite response spells a guilty medical aid

Bonitas Medical aid.. empty promises and empty wallets

I had to post a story on hello peter to expose the abuse that Bonita's inflicts on their chronic patients after my 1st post Bonnitas had contacted me

During this conversation I was promised that the specialist would be contacted and all would be taken care of...

I wonder if the call centre had run of airtime. ..

Bonnitas have requested that I try alternative medication -

I have no issues to this as it would have not disrupted on my daily schedule In addition also remained in graduattidy to receive any form of medication to suppress my chronic illness

Should the patient require the proper specialist precisiped medication an extra co payment is required on top of the medical aid premium ...

Bonnitas still requires you to take off work go to the specialist.... repay a consultation...in my case a 1000kms away...

You need to inform the specialist that bonnitas wants to test different medication on your body... Guinea *** testing so they can save money

Be noted that the specialist nor the patients have requested any of these changes

Note that this month co payment have been billed again....

Questions in query.....

Why does the customer have to incure extra costs after being honest to the general public.. ?

Where are your channels of communication.....??

Would your budget be damaged is it so difficult for you to give proper feedback to the service provider dispatching the medication???

Do you find it cheaper to communicate on hello Peter????

Check your records do your homework

Medical care is a basic human right

A human right that South Africans generally pay for

Please deliver this aspect with humanity as they are over 2000 blogs about your service already