ID
Ingrid D
1 reviews | Active since Jul 2011
07 Aug 2020, 13:44
A PRESCRIPTION NEEDING REFERRAL FROM A GP
Phoning from a service provider for payment of prescriptions issued to paying members!!!!! Numerous phone calls and I am continually told to obtain a GP referral in order for the prescription to be paid!!! 4 months later still waiting for payment! Someone is still trying to figure out that a prescription is not a human being!! This is absolutely pathetic and time consuming. The number of phone calls adding up to beyond the cost of the prescription.
Helpful (0)
Replies (1)0
Replies (1)Bonitas Medical Fund's replyOfficial
09 Aug 2020, 18:27Hello Ingrid,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply09 Aug 2020, 18:27
Official
Hello Ingrid,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
