SS
SUZETTE S
1 reviews | Active since Oct 2015
27 Sept 2022, 05:44
A MONTH AND STILL NOT RESOLVED
080922Q8K220 - Same query coming from the 25th August is still not resolved. Claim paid to GP even though a proof of payment was attached that member paid privately,
A previous hello Peter post was attended to and every manager on duty called and promised to resolve yet 2 weeks past again and nothing has changed.
Counting down my days with this scheme......
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Bonitas Medical Fund's replyOfficial
27 Sept 2022, 07:08Hello Suzette S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply27 Sept 2022, 07:08
Official
Hello Suzette S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas