N
NOBUHLE

1 reviews | Active since Jan 2023

03 Jan 2023, 12:34

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All I'm trying to do is get hospital authorization but I'm being transferred from one department to another I've used up R100 airtime because my calls have disconnected so many times. The service I'm getting is appalling haven't been assisted at all no one has called me back besides Sanele Mbatha.. I doubt he gave me the correct information but he at least he called me back... I'm so emotional right now

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Jan 2023, 12:45
Official
Hello Nobuhle N
 
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards
 Bonitas