LB
Leslie B

1 reviews | Active since Jan 2018

02 Sept 2023, 16:55

77% of invoice for Members pocket

BonClassic, 2023 Optical Benefit Design, Subject to a bi-annual Family limit of R6 137 - Sub-limits for each beneficiary defined below: When a person shops for medical aid they are presented with certain information in order to be able to make a comparison. It would seem that most medical aids provide the bare minimum which is tantamount to misleading the public. I have had to pay 77% or R6390 to a NETWORK optometrist for items that were not SPECIFICALLY excluded from the aforementioned information.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Sept 2023, 09:29
Official
Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas