MH
Michael H
1 reviews | Active since Apr 2015
08 May 2015, 09:53
5Months in my membership without a membership card
It is now the 8th of May and have still not yet received a membership card and I joined in Jan 2015.<br> Have called at least 6 times. Complained, Got a phone call, card was promised to be delivered and still nothing!!!<br> Absolutely disgusting!!!!! I have had one call apologising and ssying they will personally deliver the card and I have still not yet received. I have now had to phone again for them to print another card to get \Delivered". This is horrible customer service. Never had one problem EVER with discovery yet here I am battling so much alread"""
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Replies (1)Bonitas Medical Fund's replyOfficial
08 May 2015, 10:35Hello MichaelHarris,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply08 May 2015, 10:35
Official
Hello MichaelHarris,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
