MM
Mmaidi M

1 reviews | Active since Nov 2020

13 Jun 2021, 23:09

5++ stars to SADEYA @ BonCap

I would love to give 5++ stars to SADEYA @ BonCap Back Office Support for resolving my query, ***.

Sadeya, A. You are a Good Listener: You took the time to identify my needs by asking questions and concentrating on what I had queried. You listed to my words.

B. You made me feel Important and Appreciated by simply treating me as an individual not another 'irritating member, complaining about something'.

C. You GAVE MORE THAN I EXPECTED. You dealt with the problem immediately and always kept me abreast on what you have done. You always did what you said you will do, thank you.

It is the employees like you who make any organisation successful. Stay Blessed!

M.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Jun 2021, 08:53
Official
Hello M****i M,

Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!  

We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.  

Kind Regards, 
 
The Bonitas Team