LM
Lesego M
1 reviews | Active since Dec 2017
15 Aug 2019, 10:53
4 months still waiting for my card .
I have since not received my medical aid card , I want my it cancelled effective immediately. Ridiculous service I have recieved from Neo and Tennyson the team coach .
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
15 Aug 2019, 13:06Hello Lesego Masilela,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
Bonitas Medical Fund's reply15 Aug 2019, 13:06
Official
Hello Lesego Masilela,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
LM
Lesego M's updateReviewer Update
16 Aug 2019, 14:40Many thanks and appreciation to Zolakhe . I am super happy with the way he has handled my query effectively and efficiently. He deserves employee of the year .
LM
Lesego M's update16 Aug 2019, 14:40
Reviewer Update
Many thanks and appreciation to Zolakhe . I am super happy with the way he has handled my query effectively and efficiently. He deserves employee of the year .
Bonitas Medical Fund's replyOfficial
16 Aug 2019, 15:09Hello Lesego Masilela,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply16 Aug 2019, 15:09
Official
Hello Lesego Masilela,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team